Archive - Certo Modo

Webinar: Assessing SLO Maturity

Last year, I shared a framework for defining and using Effective SLOs- helping teams understand the health of their systems to guide real…

Jul 30 •

Reliability Rebels, Episode 6: Chris Evans

Automation without strategy won’t make your team more efficient.

Jul 13 •

April 2025

Reliability Rebels, Ep 5: Derek Brown

Working at a big tech company is like living on another planet- everything from infrastructure management to incident response operates on a completely…

Apr 6 •

March 2025

Reliability Rebels, Ep 4: Kat Gaines

Kat Gaines, Senior Manager of Developer Relations at PagerDuty, shares her perspective on how customer support organizations have the 𝗿𝗶𝗴𝗵𝘁…

Mar 17 •

February 2025

SRE is Ops With Boundaries

Join fellow SRE Paige Cruz and yours truly on an exploration of my history being on-call, using multiple generations of observability tools, and how to…

Feb 2 •

January 2025

Reliability Rebels Podcast: Ep 3

Not all production incidents are created equal.

Jan 6 •

December 2024

2024 was a very eventful year in the tech industry, with Certo Modo being no exception to the rule.

Dec 31, 2024 •

November 2024

New Podcast: Reliability Rebels

Over the past couple years, I’ve had the privilege to be a guest on several tech podcasts (and will continue to do so), however I decided to created my…

Nov 10, 2024 •

Offer: Looking for Case Study Clients

As you know, this Substack provides free information on how to best launch, operate, and scale production systems using DevOps and SRE. If you’re…

Nov 7, 2024 •

September 2024

Thoughts From The First SEV0 Conference

As systems grow larger and more complex, mastering incident response isn’t just a necessity— it’s critical for a tech company’s survival.SEV0, hosted by…

Sep 26, 2024 •

Effective SLOs Workshop

A few months back, I presented the Effective SLOs webinar, where we discussed how to select, implement, and iterate on Service Level Objectives (SLOs…

Sep 17, 2024 •

In Defense of Time Tracking

Time tracking gets a bad rap. It’s easy to forget, adds extra steps to an already busy schedule, and often feels like micromanagement. But hear me…

Sep 9, 2024 •

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